Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. Monitors radio, telephones and on road provision of service for quality. Responsible for influencing positive employee morale and quality customer service. Monitors and completes driver sign in and sign out daily. May assign trips to drivers to assure adeq

Responsible for providing exceptional customer service by forecasting call volumes and staffing requirements to ensure resources are maximized across the organization. Conducts quantitative analysis to provide recommendations for developing workforce plans. Activities include forecasting, capacity planning, scheduling, and change management to ensure that KPIs are met. Se

Customer Experience Agent I Job Locations US IL Palatine ID 2024 3701 Category Customer Service/Support Position Type Regular Full Time Introduction Come move the world with us! Wake up each day to be part of a global movement . A movement to make an impact . A movement to go for it! A movement to provide best in class solutions . A movement to be empowered . A movement t

While working in a dynamic and fast paced call center environment, the Call Center Representative responds to customer inquiries via phone and/or email providing the appropriate and timely response and entering relevant data into the system. Our customer base includes students, parents, and other consumers purchasing, renting, and selling course materials in the K 12 and/

The Client Service Representative is responsible for providing excellent client service to Allied members, including HR representatives, brokers, and other various clients. They are the main point of contact for all inquiries and issues and must provide resolution in a timely, professional, and courteous manner. ESSENTIAL FUNCTIONS Act as the liaison between the client/br

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging custom

$18.00/hour Shift Premium may Apply Immediately hiring! If you're bored sitting behind a desk all day in a call center or working as a cashier in a retail store, join our high energy Avis Budget Group enterprise. What You'll Do This is a combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may inclu

Customer Service Representative Roselle, IL Apply Now Description/Job Summary About Signode With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end of line packaging operations and p

of role Sonova USA is seeking an Open Order Specialist who will support commercial open order, nation account and escalation team. Our Offer to You Improving the quality of life of millions of people suffering from hearing loss A challenging and motivating assignment as part of a dynamic team Modern mindset and processes, accommodating flexible working conditions Opportuni

Dear Valued Interpreters, Greetings from United Language Group!!! ULG is looking for Experienced Domestic Interpreters for OPI (Over the phone) Position – Work from Home. Important Note Candidates must be USA Based ONLY. Languages Cantonese Mandarin Korean Lao Marshallese Chuukese United Language Group is a leading over the phone interpreting company seeking experie

We are looking for a talented individual to join our team as an Engagement Center Manager. If you are known for your exceptional leadership, we would love to hear from you! The Engagement Center Manager is responsible for developing and leading Engagement Center staff through virtual sales and support initiatives. The role serves as a champion for maximum productivity and

This position collects accounts receivable and credit review orders prior to shipment for a designated portfolio of accounts in accordance with established policies, practices, and procedures in a manner that will contribute to the profit of the company. Level II Credit Rep will have the authority to approve credit for new accounts up to a specified amount determined by t

The Customer Service Associate will assist our walk in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers' needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business. Her

Fostered in over 178 years of history and expansion, Joseph T. Ryerson & Son, Inc. continues paving the way for ingenuity and innovation as one of North America's largest metal distributers. Ryerson provides high quality, essential products that our customers rely on, while creating teams of individuals who are ambitious and hard working. We are always looking for talente

Answers incoming calls and asks appropriate questions to assess patients' needs. Taking efficient messages with proper information. Ensures all insurance, demographic and eligibility information is obtained from patients and entered into the system in an accurate and timely manner. Register patients in system as necessary. Collects co pays, deductibles and other out of po