Acara Solutions is looking for a Hope Lodge Coordinator for our client located in Nashville, TN
This is a direct hire role
Monday - Friday
7am to 4pm
16.50/hr.
MAJOR RESPONSIBILITIES
Maintains the safety and comfort of Hope Lodge guests, volunteers, and other visitors as a primary focus and ensures any issues or concerns are addressed immediately and within policy.
Performs all guest interactions and processes including referrals, screening, check-in, orientation, stay, and check-out in strict adherence to Hope Lodge Operations policies.
Ensures timely and accurate reporting including ensuring data is entered into applicable software and systems (HMS, Salesforce, Marketplace, Concur, ADP, etc.).
Ensures timely completion of all required American Cancer Society trainings and compliance courses and attends all required staff meetings.
Performs any and all necessary responsibilities in the absence of additional staff or volunteers, including guest transportation, and ensures Hope Lodge is staffed at all times 24/7/365; fulfilling this responsibility may require unplanned/unscheduled time at the Lodge.
Assists in the recruitment, training, retention and utilization of volunteers in an appropriate manner to support Hope Lodge program delivery.
Serves as a spokesperson for the Hope Lodge and actively promotes community relations and awareness of Hope Lodge activities including tours for civic, community and health care groups.
Identifies development opportunities with Hope Lodge guests and community leaders that interact with Hope Lodge; assists with solicitation when appropriate.
Reviews and updates patient information, current lodge status, and maintenance logs at the beginning and end of each shift.
May provide rides for Hope Lodge guests to/from treatment centers and other destinations authorized by lodge management utilizing Hope Lodge vehicle in a safe, efficient and professional manner. Tracks all rides provided, miles driven, safety issues and vehicle maintenance needed or completed.
Duties for a specific shift or lodge location may also include:
Light driving may be required