To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Responsibilities

• Influence and compellingly communicate the vision to a wide variety of key partners and stakeholders.

• Assess the market, platforms, industry trends, and customer needs across AI to identify trends and opportunities.

• Collaborate heavily with engineers, whether they are building or supporting clients, backend services, libraries, data pipelines, machine learning models, and so on.

• Align executive management and other critical stakeholders to the vision and strategy and work cross-functionally to put together a viable plan and roadmap.

• Build the vision, product strategy, roadmap and execution.

• Partner with the Enablement/Success team to deploy the product.

• Provide regular updates to leadership, escalating items when needed but with presence and relationships to identify and resolve most issues independently.

• Knowledgeably and successfully present our strategy, roadmap and current progress/actions to senior executive audiences inside and (as approved with PR) outside the company.

• Foster, facilitate, and furnish, timely decision-making across a broad network of stakeholders, delivery partners, and operational teams.

• Quickly adopt awareness and demonstrate command of policies, processes, and programs with discernment of the different pressure-points for each.

• Collaborate with security, architecture, engineering, quality, support, experience, program, and infrastructure partners in coordinating delivery of complex, multi-year initiatives.

• Represent and lead diverse delivery functions in program/project core team and executive meetings.

• Accountability for team integrity, product excellence, decision making, delivery estimates and roadmaps, career development, communications, and project outcomes.

Experience

• Minimum of 5 years of experience in product management, with single-handedly leading and coordinating product, architecture, data science and technology implementation.

• Deep experience in delivering enterprise products/applications with an emphasis on digital channels at high scale and complexity (web, email, app, chat, etc.); Bonus points if you're already worked with email.

• Expertise in implementing Salesforce solutions.

• Expertise with AI, large language models, computational thinking

• Business savvy for budgeting, project structuring, vendor and partner management, staff structuring, and negotiations.

• Assessing the capabilities, impact and shortcomings of changes in enterprise business architectures and processes from a technical and business standpoint.

• Familiar and comfortable with agile/scrum development methodologies.

• Able to put his/her hands-on experience to use and work as an individual contributor (when required).

• Communicate with business as well as technical audiences. Able to write clear and concise documentation, excellent written and spoken communication skills.

• Function independently and as part of a team under aggressive deadlines in a (really) fast-paced environment, convey a strong professional image, exhibit interest and positive attitude toward all assigned work, and strive for continued improvement. The successful candidate will enjoy the risk and opportunity of advanced technology development.

• Impressive presentation skills and experience communicating and convincing audiences from analysts to C-suit.

Other

• Travel requirements: less than 15%.

• The position is based in Seattle, WA (Candidate most be based in Seattle & will be required to go into the office 10-days a quarter) and requires flexible work shift schedule to accommodate North American time zones.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.